Privacy Policy

This website and all associated services (including eSIMFlux, AI Smart Trip Planner, Keyword Research SaaS, and Domain Intelligence Tools) are owned and operated by:

Saasymo Ltd
128 City Road
London, United Kingdom
EC1V 2NX

Saasymo Ltd is the data controller for all personal data collected through our Services. For data protection inquiries, contact us at contact@saasymo.com.

We collect the following categories of personal data:

• Account Data: Name, email address, phone number, billing address when you create an account.
• Transaction Data: Payment information, purchase history, subscription details processed through our payment providers.
• eSIM Data: Device identifiers, network selection, data usage records, and connectivity information when using eSIMFlux.
• Usage Data: Log data, IP address, browser type, pages visited, and interaction patterns when using our Services.
• Communication Data: Support tickets, email correspondence, and feedback submitted to us.

We use your personal data for the following purposes:

• To provide, maintain, and improve our Services.
• To process transactions and send related information, including purchase confirmations and invoices.
• To provision and manage eSIM connectivity services via eSIMFlux.
• To send technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyze trends, usage, and activities in connection with our Services.
• To detect, investigate, and prevent fraudulent transactions and abuse.

Under the UK GDPR and EU GDPR, we process your personal data on the following legal bases:

• Contract: Processing is necessary to perform our contractual obligations to you (e.g., providing the Services you signed up for).
• Legitimate Interest: Processing is necessary for our legitimate business interests (e.g., fraud prevention, service improvement).
• Consent: Where you have given explicit consent for specific purposes (e.g., marketing communications).
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

We do not sell your personal data. We may share your data with:

• Service Providers: Third-party companies that help us operate our Services (e.g., payment processors, cloud hosting, email delivery).
• Carrier Partners: Network operators that provide eSIM connectivity through eSIMFlux.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Saasymo Ltd is based in the United Kingdom. Your data may be transferred to and processed in countries outside the UK/EU. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained for the duration of your account plus 30 days. Transaction records are retained for 7 years for tax and legal compliance.

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request transfer of your data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@saasymo.com.

We implement industry-standard technical and organizational measures to protect your personal data, including encryption in transit (TLS 1.3), encryption at rest (AES-256), access controls, regular security audits, and monitoring systems. However, no method of transmission over the Internet is 100% secure.

We use cookies and similar tracking technologies to collect usage data and improve your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the Services to function and cannot be disabled.

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new “Last updated” date. We encourage you to review this policy periodically.

If you are in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.

For any questions or concerns about this Privacy Policy or our data practices, please contact:

Saasymo Ltd (Data Controller)
128 City Road, London, United Kingdom, EC1V 2NX
Email: contact@saasymo.com
eSIMFlux Support: support@esimflux.com